Kyc

Purpose and Scope

The Know Your Customer (KYC) Policy of Betsixty establishes the identification, verification, and ongoing monitoring requirements applicable to all user accounts. It governs the collection, use, and retention of personal and financial information necessary to prevent money laundering, financing of terrorism, and related illicit activity, in compliance with applicable laws and regulatory expectations.

Risk-Based Compliance Framework

Betsixty applies a risk-based approach to customer due diligence, consisting of three tiers:

• SDD — Simplified Due Diligence for extremely low-risk activity.
• CDD — Customer Due Diligence as the standard verification and identification process.
• EDD — Enhanced Due Diligence for high-risk customers, large or atypical transactions, or circumstances warranting heightened scrutiny.

The level of due diligence is determined by the customer’s profile, funding patterns, and transactional behavior. Full KYC may be triggered by certain thresholds or events as described herein.

Trigger Points for KYC Determination

Full KYC processes are required when, in aggregate, deposits reach or exceed EUR 5,000 over the customer’s lifetime, when any withdrawal request is initiated, or when activity is deemed suspicious by Betsixty’s monitoring systems. In such cases, the user must complete the full KYC process before continuing to use certain features of the platform or before funds can be withdrawn.

Identity Verification and Documentation Required

To complete the KYC process, the following documents and information must be provided:

1. Proof of Identity: Government-issued photo ID (document type as issued by the relevant authority) with the applicant’s full name matching the account profile. The document must be valid and not expired within the next three months. Depending on the document, both sides may be required. The applicant must be at least 18 years old.
2. Proof of Residence: A current document showing the user’s name and residential address (e.g., bank statement or utility bill) issued within the last three months. The document must reflect the same name as the identity document and be from a verifiable source.
3. Selfie with ID: A recent photograph of the applicant holding the same ID as in the identity document, ensuring the ID number and name are clearly identifiable and match the provided documents.

The verifying service may use third-party databases and sanctions lists to confirm identity, country of residence, and eligibility. Betsixty may require additional documentation or verification steps if initial verification is inconclusive or if the user’s location or status raises regulatory concerns.

Additional Verification Details

• Geographic Eligibility: Users must not be located in jurisdictions where access to online gambling is prohibited. Betsixty reserves the right to determine eligibility based on IP address, payment instruments, and other identification methods.
• Age Verification: Users must be at least 18 years old. Identity and age checks will be performed during the KYC process and, if necessary, at random intervals thereafter.
• Data Accuracy: The information provided must be complete, truthful, and up-to-date. The user must promptly inform Betsixty of any changes to personal details.

Processing, Outcomes, and Recordkeeping

During the KYC process, if documentation is incomplete or fails verification, the reason will be documented, and a support case will be opened. The user will be informed of the outcome via the platform’s designated support channel and, where applicable, the case reference number. Upon successful collection and verification of all required documents, the user’s status will be updated accordingly and relevant account capabilities will be restored or activated.

Ongoing Monitoring and Enhanced Due Diligence

Betsixty conducts ongoing monitoring of user activity, including transaction pattern analysis and risk reassessment. If emerging risk indicators are identified, the account may be subjected to Enhanced Due Diligence, which may include additional identity verification, source of funds documentation, and elevated scrutiny of transactions.

Data Privacy and Handling

All KYC information collected is processed in accordance with Betsixty’s Privacy Policy. Personal data is retained for as long as necessary to fulfill the purposes of verification, compliance, and legitimate business needs, and may be disclosed to competent authorities where required by law. Users have rights to access, rectify, or request deletion of their data as provided by applicable data protection law, subject to regulatory obligations.

User Responsibilities

• Provide accurate and complete information at onboarding and update promptly any changes.
• Maintain the security of login credentials and prevent unauthorized access to the account.
• Cooperate with verification requests and provide additional documents when reasonably required.

Account Restrictions, Suspension, and Termination

Where a user fails to meet KYC requirements, or where there is suspected illicit activity, Betsixty may suspend or restrict access to all or part of the service, or terminate the account, without prior notice. Any refusal to provide required documentation may result in withdrawal restrictions or account closure in accordance with applicable law.

Help and Support

Questions regarding KYC may be directed to Betsixty’s Customer Support through the Help Center. Users will receive timely guidance on document requirements, submission methods, and submission status.

Regulatory Compliance and Jurisdictional Notes

Betsixty complies with applicable anti-money laundering, counter-terrorist financing, and know-your-customer regulations. The company may adjust the scope of KYC activities, including the types of documents requested or the thresholds that trigger verification, in response to regulatory developments or internal risk assessments. Where required, information may be shared with regulatory authorities in connection with investigations or as mandated by law.